Support desk
Talk to us before you request
Tell us what you’re planning and we’ll help you confirm the details that matter—pickup location, timing, accessibility, and how the request process works.
Common questions we can help with
- Where exactly pickup will happen and what to share in your message.
- Accessibility notes for mobility needs, strollers, or service animals.
- Weather considerations and comfortable packing guidance.
- Timing help so your schedule stays realistic.